How to connect PayPal to your Kajabi account

Learn how to integrate with PayPal.

Quick Guide

Once you have accepted charges and recorded transactions through this integration there will be serious ramifications cannot detach your account so that you can integrate with another PayPal account. Please make sure you are using the correct PayPal account before you integrate.

In this article:

What is PayPal?

PayPal is a service that enables you to pay, send money, and accept payments. PayPal uses data encryption and anti-fraud technology to help keep your information secure, reducing the risk of online fraud.

How to integrate with PayPal

To integrate with PayPal:

1. Create REST API App in PayPal

  • You will need to either upgrade your current PayPal account to a Business Account or create a new Business PayPal account. You must do this before moving forward with the instructions in this article. Kajabi accounts will only integrate with Business PayPal accounts, not personal accounts:

After you have created or upgraded to a PayPal business account you will need to go to Developer PayPal and log in with your business account credentials:

PayPal Dev Login

Once you are logged in:

  • Click the My Apps & Credentials tab under the Dashboard header.

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  • Navigate to the REST API Apps section.
  • Click Live then click Create App.
  • Fill in the App Name with the name of your site or business.
  • Click Create App:

You will be redirected to a screen that contains the API Credentials needed to set up your PayPal integration:

  • Copy the Client ID
  • Show the Secret and copy it to your clipboard.


If the "Create App" button is greyed out on your dashboard it should become active after 24 hours if not sooner. If it is still not clickable please contact PayPal support.

2. Paste API codes in their respective fields in your Kajabi Settings:

  • Open the Settings tab from the dashboard.
  • Select Payment Integrations.
  • Click Connect on the PayPal integration.
  • Enter your PayPal email address.
  • Paste the Client ID and Secret:

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Unfortunately, PayPal doesn’t automatically update changes made to Offer Titles in customer invoices. Consequently, if the title of your offer is changed, the former title will still be shown on the invoice. Because of this issue, we recommend creating a new offer with the new title to ensure consistency for your customer purchases and invoices.

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