Frequently Asked Questions
How can I edit code and access the theme editor? How to hide your Login Page URL from search engines How to change the name of your Website How do I copy/clone/duplicate a page onto another site? Is is possible to change the landing page content from the double-opt in? Is it possible to embed a Kajabi Form on my website that isn't hosted on Kajabi? How to edit Amy Porterfield's Templates Where can I embed Custom Code in the Page Builder? How to customize the About Us page I have no idea how to build out my website. Can I pay someone to do it? How to input Custom Colors Can you set a Landing Page as the Homepage for your Website? Can you use the same Two Step Opt-in on Both the Homepage & Blog? If I add a video to a landing page do I have to also use a separate image as the thumbnail? How to make a Call to Action Jump to a Section on a Page Is there a way to remove my custom Favicon and go back to the default Favicon provided by Kajabi? How to remove a Call to Action button in a Text and Image block How to Disable the Powered By Kajabi Display What is the difference between a Landing Page and a Website?
How we can setup the autoplay for videos in a product? What is the Max video file size? How can I download all videos in a course or category to my hard drive? How far in advance can you drip a course? If I clone a product will the members of the product be cloned over as well How to change the color of the Player in a Product Will my members have lifetime access to my products? How to Search Closed Captions or Text in a Post video What is the maximum file size for Downloads? Can you segment, tag, or track people who only watch a percentage of a video? How to rename the title of the Downloads section in a Product How can I give someone who purchase one of my products access to other products I am building out? How can I link my Community in the sidebar of my existing Product so that my users don't need to go back to the library to access it? How to Change Background Color of a Product Theme Are we SCORM Compliant? What’s the best way to remind new members to log in? Is there a login link to the site I can send them?
Email Campaigns FAQ
How to personalize Email Sequences with a First Name How long can email sequences be planned in advance? Can I send an email on a specific day of the week? What does the inactive/active status on Email Sequences refer to? How do I remove my logo from my Email Campaigns? How to make an image in an Email Campaign link to a URL
If I delete an offer, will it decrease my "total revenue" earned amount? How to make Offers available in multiple currencies How to change the Zip Code or Postal ID field at checkout? How to edit the text in the Checkout Page How to Grant an Offer to a Person Can I connect both Stripe and Paypal to my account? How to delete the Checkout Page Opt-In Consent Box Can I change the price of an Offer without changing the access to those who already bought the product? How do I remove the banner image on my checkout page? Is it possible to create the option to buy multiple of the same product at checkout? Are Stripe and PayPal the only available payment options available through Kajabi?
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