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How to import contacts into Kajabi

Learn how to import an outside mailing list into Kajabi

Quick Guide

  1. Open the People Tab
  2. Click Add People

In this article:


A subscriber or contact is someone who has opted-in to your mailing list, granting you consent to send them marketing emails. In this article, you'll learn how you can import your list of contacts to your Kajabi site.

Requirement:
Only import subscribers who have explicitly agreed to join your mailing list.

CSV Formatting

There are very specific guidelines you need to follow in order to successfully import contacts through a CSV. Please pay close attention to these instructions and make sure your CSV file is set up exactly as shown below:

  • First and Last Name,emailaddress
  • No extra commas, spaces, special characters

Example:
John Doe,jdoe@example.com
Jane Smith,jsmith@example.com

The CSV file must look exactly like this in order to be accepted and successfully imported into Kajabi.


Importing your List

  • Open the People tab
  • Click Add People
  • Import a single contact or copy & paste your list in the correct format:

Importing Contacts


Automatic emails sent after import

When importing your users into Kajabi they will either be created as Contacts or as Members.

Importing Contacts

A user is imported as a Contact when they are added to your Kajabi list without being granted an Offer:

Importing Contacts

Contacts will not receive an automatic email of any kind when you import them to your Kajabi list.

Importing Members

A user is imported and created as Member when they are granted an Offer during the import proccess:

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Members will receive the Member Welcome Email as well as the Offer Grant Confirmation email.

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