How to issue a refund to one of your members in Kajabi

Learn how to refund a member of your site in Kajabi.

To initiate a refund in the Kajabi admin:

  • Search the user's name or email address in the Kajabi Assistant (⌘+K) or open the People tab and search for them.
  • Select Purchases.
  • Click View on the Offer you want to refund.
  • Hit Refund:

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