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How to add closed captions to a video

Learn how to upload SRT files to add captions to videos you upload to a Product, Page, or Blog Post.

Quick Guide

  1. Edit a Post in a Product or customize a video section in a theme.
  2. Open the video actions dropdown.
  3. Select Closed Captions.

In this article:


Post

To add closed captions to video in a Post:

  • Edit an existing Product and click into a Post with video uploaded.
  • Open the Video Actions dropdown.
  • Select Closed Captions.
  • Upload your SRT file:


Page

To add closed captions to video on a Page:

  • Edit an existing Page and open the settings for your video section.
  • Open the Video Actions dropdown.
  • Select Closed Captions.
  • Upload your SRT file:


How to create an SRT file

In captioning, a text file format is used, which you can easily create using TextEdit (on a Mac) or Notepad (on a Windows PC).

An SRT file consists of four parts:

  • The number of the caption frame in sequence
  • Beginning and end timecodes for when the caption frame should appear
  • The caption itself
  • A blank line to indicate the start of a new caption sequence

The time format used is hours:minutes:seconds,milliseconds, with the milliseconds rounded to 3 decimal places. Each timestamp is separated by a two-hash arrow (“– –>”) and a blank line before the next caption sequence.

Note:
Rev is a service that will do this whole process for you and deliver the SRT file for a per minute fee. You can check out what they offer here.

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