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Stripe Billing

Learn how to use the Stripe Billing features in Kajabi.

In this article:


Stripe released their redesign of how they offer Billing solutions to admin users. Stripe Billing is a new set of tools to build and scale your recurring business model. These updates will greatly reduce declined payments from customers.

Automatic Card Updater

Stripe works directly with card networks to update payment details with new card numbers or expiry dates. This will greatly reduce declined payments from your Members outdated or expired cards.

Smart Retry Logic

Stripe uses machine learning algorithms that train on data from across the Stripe network to optimize retry logic and minimize failed payments.

To configure Smart Retries:

  • Open the Billing tab from the Stripe dashboard.
  • Select Settings.
  • Toggle on Smart Retries and configure your settings:

smart retries

Payment reminders and overdue notices

Maximize your chances of getting paid with pre-built email reminders for missed or overdue payments.

To configure Payment:

  • Open the Billing tab from the Stripe dashboard.
  • Select Settings.
  • Check the boxes next to what you want to email your customers about:

payment reminders

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