Build Your Course The Easy Way
Get Started Free

Video formats supported by Kajabi

Learn about the files types Kajabi will accept for video uploads.

Kajabi is able to encode and display many common file formats (see the list below), but for the most consistent performance, we recommend uploading files in the MP4 format.

Note:
The maximum file size for video uploads is 4GB

For best performance, we recommend you aim to have your videos fall within these guidelines:

  • Resolution: between 640px and 3840px (4K) wide
  • Bitrate: 5,000 - 10,000 kbps

We recommend adhering to 1080p and 5,000 - 10,000 kbps as the max settings for upload, as it will reduce the likeliness of upload errors.

Here's a list of video formats we support:

  • MOV
  • MPG
  • FLV
  • F4V
  • MP4
  • M4V
  • ASF
  • WMV
  • VOB
  • MOD
  • 3GP
  • MKV
  • DIVX
  • XVID

Contact support or access our 24/7 Live Chat:

Contact Support Live Chat

Need Help? Live Chat with Us.