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How to cancel and refund a payment in Stripe
Learn how to cancel and refund a payment made by a Member of your site in Stripe.
To cancel and refund the subscription of one of your Members:
- Search the Member's email address in the search bar.
- Click on their Stripe profile
- Scroll down to the Active Subscriptions section.
- Click the three dots on the right side of that section and select Cancel Subscription.
- Scroll up to the Payments section.
- Click the three dots on the right side of that section and select Refund:
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