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Frequently Asked Questions
Get Started for Free →What is Kajabi?
Kajabi is an all-in-one knowledge commerce platform that has helped 40,000+ entrepreneurs turn their passion and skills into thriving online courses, membership sites, coaching programs, podcasts, and more.
And when we say all-in-one, we mean it. With Kajabi, you have all the tools you need to create, market, and sell professional digital products from the same dashboard — no messy integrations or prior tech skills required.
Why choose Kajabi?
Entrepreneurs created Kajabi for entrepreneurs, so we're familiar with the challenges faced by today's online business owners. With over a decade in the industry, we've helped our customers collectively earn over $7 billion in revenue from digital products. When you choose Kajabi, you're choosing a platform with a proven track record and a culture obsessed with your success. That means you can expect constant platform enhancements and best-in-class customer support as you build and scale your business.
And if you’re not so great at the tech side of things, you’re in the right place. Kajabi was created specifically for non-techie people to help them achieve entrepreneurial success online.
How does Kajabi help me build my business?
Kajabi gives you all the tools you need to run your business, plus guidance and support every step of the way.
You're never starting from scratch on Kajabi. We have customizable templates, blueprints, and intuitive design tools that allow you to easily create professional digital products, websites, landing pages, emails, sales funnels, and more.
Top it all off with our built-in CRM, powerful analytics, and a ready-made mobile app, and you have everything you need to build and scale the online business you've been dreaming about — all from one platform.
Can I outgrow Kajabi?
Your Kajabi account is designed to grow with you. With multiple plan tiers, you can choose the one that best suits your needs and change at any time.
You'll also have easy-to-read metrics to optimize your business for growth, a robust library of resources, and a supportive community to help you take your business to the next level.
How does Kajabi compare with other knowledge commerce platforms?
Other platforms give you the tools to create an online course, but you'll have to look elsewhere for websites, landing pages, email marketing, etc.
Kajabi is an all-in-one solution that helps you simplify your process and maximize your results. With everything you need to create, market, and sell digital products on the same dashboard, you'll save time, money, and the tech headache associated with integrating multiple tools.
Other platforms take a % cut of your revenue. The more you earn, the more you have to pay them.
At Kajabi, we believe that's your money. You earned it, and you should keep it. We don't take a cut.
Choosing Kajabi also means joining a thriving and supportive community like no other. If you get stuck, you'll get help to get you back on track. When you reach a new milestone, we celebrate with you and send you rewards to mark your achievements. That's all part of our culture: we champion your success.
Can I cancel my Kajabi subscription at any time?
Of course! If you decide that Kajabi isn't the right fit for your business, you can easily cancel your account from your dashboard at any time.
Does Kajabi take a cut of my revenue?
Unlike our competitors, Kajabi does not take a percentage of your revenue. We do however, have standard processing fees that are commensurate with other payment processors.
Kajabi Payments Processing
When you use Kajabi Payments to process your payments, you'll be charged a processing fee for every successful transaction. Kajabi charges an industry-standard processing fee competitive with other major payment processors.
By choosing Kajabi Payments as your payment processor, you not only gain the advantage of competitive processing fees but also provide your customers with the convenience of paying through additional payment methods such as a digital wallet like Apple Pay or Google Pay, or via a Buy Now Pay Later solution such as Afterpay during checkout.
Kajabi Payments Fees by Country
For a better understanding of the fees associated with Kajabi Payments, please review the links below based on the country in which your business is registered:
Can I use Kajabi on mobile devices?
Yes, you can use Kajabi on mobile devices. Kajabi offers a mobile app available for both iOS and Android, which allows users to access their courses, memberships, and other digital products on the go. The app is designed for both creators and customers, enabling you to manage your Kajabi site, engage with your audience, and consume content directly from your mobile device.
For creators, the mobile app offers features like monitoring your business, checking analytics, managing products, and interacting with your audience. For customers, it provides a seamless way to access and consume the content you provide, such as courses, podcasts, and other digital products.
Kajabi also provides a Branded App experience to increase your brand authority and customer engagement.
Does Kajabi support integrations with other tools or platforms?
Yes, Kajabi supports integrations with a wide range of tools and platforms, making it a versatile choice for businesses that rely on multiple software solutions. These integrations help you automate processes, enhance your marketing efforts, and streamline your operations.
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